Programs Page Flash Welcome
 
 
 
 
 
New Opportunities:

Influencing masterclass - based on the success of our 'Influencing as a Consultant' workshop we are developing an advanced version for those senior managers wishing to change the way they engage, build relationships, develop trust and influence others within and outside their business. Expected launch Spring 2012.

IT strategy for finance, Feb 2012 - creating a portfolio of projects to help meet changing business, regulatory and user needs for a finance function.

Value Proposition development, Dec 2011 - how to ensure value is created & evident across all innovation projects? This bespoke workshop for innovation consultants focuses on the tools that can help to ellicit & communicate value to all stakeholders engaged across the innovation process.

Current Projects:

Consumer Insights transformation program - about to enter the final phase of its global roll-out for the customer service unit of a major moble device provider. This ambitious multi-component program is action-learning oriented and has already generated over 20 projects to better connect it with its consumers, reduce costs and improve satisfaction, customer lifetime value (CLV) and net promoter score (NPS). From March 2010, ongoing.

Influencing as a Consultant - a two day workshop adapted to the needs of a major European telecoms provider as it seeks to integrate and focus its activities within and across its business on the rapidly changing needs of its customers. From Feb 2010, ongoing.

Change programme - part-time, for a mobile operator in the Middle East. Having implemented a new strategy, organisation and processes, it is now time to raise the bar and move from "good" to "great".

Partners:

We are looking for new channel partners to for markets in Eastern and Central Europe and the Middle East - do not hesitate to contact us if you feel we can bring new knowledge, IP and experience to broaden your local portfolio and satisfy un-met needs.

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Associates:

  We are looking for new associates across Europe with innovative content and proven expertise to extend our portfolio and provide added-value services to existing customers - do not hesitate to contact me if you have developed such offerings and are seeking new markets.

   
Services & Expertise

 

 

 

 

 

 

 

 

innovation expert

 

Clients

 

Telecoms BT, Orange, Nokia, Gemaltos, NSN & Deutche Telecom

Energy Shell, STATOIL & Total  IT HP, Microsoft, Intel & Cisco Finance RBS, LSE, J P Morgan & Barclays Bank Public Sector UK MoD, Cabinet Office, Post Office & GMC Prof Services Accenture, PWC & DMR Manufacturing Daimler-Chrysler, ABB & Usinor Transportation Maersk Sealand, INTTRA, P&O Nedlloyd & MSC

Technology Start-ups  Akodi, PYI.com, PACE and ZDV

 

Contact

Email: info@brendan-dunphy.co.uk

 

Tel France

 

+(33)(0) 611051749

 

Tel UK

 

+(44)(0) 208 123 1418

 

 
 

©1997-2012 Brendan Dunphy Associates. All rights reserved. Registered Business Advisor since 1997.